"I highly recommend this company. This morning I called them as the furnace wouldn't start and it was a cold spell. Beth arranged Ken to leave a job and come to help me. He arrived and immediately realized that I had turned the furnace off, instead of on, this morning. Blame old age! He was very kind to me and didn't make me feel like the dummy I was. He spent time explaining how to properly use my thermostat (do not turn it off at night but just reduce temperature). Kent is a nice gentlemen and very funny too! He left without charging me a cent. If you use this company you will be in safe hands and receive excellent service. Give them a try and you'll see."